Support Portal GET HELP NOW Phone Support 704-893-8445 Support Request Add a New User Remove a User Submit a Support Request Name* First Name Last Name Email* PHONE* What is the best number to call you back on? Company* What company are you with? Subject Description* How many people are having this issue? Just Me2 or less3 or more Please let us know how many people this is affecting to the best of your knowledge. Can you still do your job? Yes No This helps us understand how to prioritize your ticket. What time should we work on this* : HH MM AMPM Please indicate the best time for us to work on this issue based on Priority and your availability should we need your assistance. Upload Screenshot Drop files here or Accepted file types: jpg, png, pdf, doc, docx. Do you have a screenshot of the problem? Feel free to upload it here. Phone This field is for validation purposes and should be left unchanged. Submit an Onboarding Form Usernname Please indicate what username you would like for this new user. First initial last name, first.last, first name only, etc. Name* First Name Last Name Email* Company* Location/ Branch Start Date* Do you need an email address created for this user? Yes No Email Address Distribution Groups Do you need a PC for this user? Yes No What PC is needed Do you need any extra hardware for this user? Yes No Extra Hardware Description Will this user need a VoIP phone setup? Yes No Do you need to buy a phone? Yes No MAC Address Model What sharing group will this user belong to OR what file shares do they need? Will this user need an email signature setup? Yes No Title Phone Number Comment for Email Signature Setup Comments Insert any additional comments here CAPTCHA To assist BrightFlow Technologies with your request please fill in as many fields as possible Entity* Employee Name* First Name Last Name Terminate Date if not supplied default is 30 days Terminate Time : HH MM Termination Action Disable User Remove User Reset Password Company Equipment Returned To be returned Not returning all Company Equipment requiring cleanup or reset Date to Remove User & Data if not supplied default is 30 days Data to Archive or Retain Special Requirements Your Email* Name This field is for validation purposes and should be left unchanged.
