Searching the
Universe for
Better IT Services?

Discover managed services designed to cultivate calm and fuel your success

Let's Chat
Managed IT Services Company Get Your Time Back

Take your time back

Managed IT Services Company Get Peace of Mind

Get peace of mind

Be prepared for growth

Is It “All Systems Go”
for Your Business?

  • Are you tired of navigating IT without an experienced wingman?
  • Do worries about the dark side (cybercrime, breaches and natural disasters) keep you awake at night?
  • Are you wasting time and money on an IT provider that seems to be off on another planet when you really need them?

If any of these sound familiar, our managed IT services company can help your business take off.

Let's Chat

Let Us Be Your Yoda

Downtime and IT issues can make you feel frustrated and lost. When your productivity, profitability and even reputation are in jeopardy, getting the right support fast is critical. At BrightFlow Technologies, we believe you shouldn’t have to go it alone. We help clients use technology as a force for good in their businesses.

Rely on our pros to cultivate calm, welcome challenges and keep our eyes on what’s next.

  • No long-term contracts
  • 100% CSAT score
  • In business since 2010
Let's Chat

Like Jedi Warriors
for Your Business

We’re hard-wired to bring aid and protection to our fellow humanoids. We’ll fight for peace in the galaxy (your workplace). We’re fully armed with warm hearts, technical intellect and proven tools and solutions. Our crew brings tranquility to medium and large businesses that need relief from the worry and strain of IT.

Managed IT Services Company Empathy

We listen and respond with speed and empathy

No long-term contracts;
We earn your business every month

We provide future-proof solutions, not "band aid" fixes

Let's Chat

Services

Managed IT Services Company Managed Services
BrightCare Managed Services


We keep your IT systems well-oiled, up to date and ready for anything, so you can focus on your business.

Managed IT Services Company Cybersecurity Services
BrightDefense CyberSecurity


The definition of disaster in business? Downtime due to a cyberattack. It can affect your income, ruin your reputation and scare off clients.

Managed IT Services Company Telecommunications
BrightVoIP Telecommunications


VoIP isn’t a droid friend of R2D2. (Good guess, though). VoIP stands for voice over internet protocol. How could it help you?

We Can Own IT for You
or Be Your IT Partner

Do you want to take IT completely off your plate (and your mind)? Or do you just need extra support for your existing IT department?

Choose from our two plan options: BrightCare and BrightCare Elite. As you compare them, keep in mind they can be customized to fit your specific needs.

Let's Chat

Are We the Right
Guardians for Your Galaxy?

We’re hard-wired to bring aid and protection to our fellow humanoids. We’ll fight for peace in the galaxy (your workplace). We’re fully armed with warm hearts, technical intellect and proven tools and solutions. Our crew brings tranquility to medium and large businesses that need relief from the worry and strain of IT.

Let's Chat

People Talk.

In our business (like most service industries), word-of-mouth is a company’s builder-upper or belly-upper (if those are words). Yeah, we’ve created a buzz. Here’s what some of our client partners are saying about us:
BrightFlow Technologies offers a personal connection and excellent communication. They know what they're doing and fix the problem correctly and quickly … without making us feel stupid because we don't speak ‘computer geek.’ Brian’s genuineness, his enthusiasm for his work, and the care/concern he showed us during the “interview” process were what sold us on using BrightFlow. If we had questions, he answered patiently and thoroughly. If we had concerns, he showed us options. If we freaked out, he was calm. If the owner/leader is like that, he is leading his team to be that way, too.

It takes a good leader to make a great team, and that’s what we get with BrightFlow. Thanks, Brian, for leading your team well!
Matthews Chamber of Commerce
Being a startup, there are so many things to do, so it’s been great having someone we can rely on to set-up our website and assist with our office IT needs.

BrightFlow is very hands-on and supporting, with great turn-around times. I highly recommend them!
S. Lacks
S. LacksUnited Utility
I found Bright Flow’s monthly packages to be very affordable for our small firm. Their service is quick and friendly, and I never feel like just a customer when I call them. Everything is explained to me with terminology that I can understand, and all my concerns are addressed.

If you want a knowledgeable team with great customer service, give BrightFlow a try.
l. Howard
l. HowardThe Emory Law Firm
BrightFlow is amazing at taking complex data and making me understand. They don’t tell me too much. They tell me just enough. I am always a priority with BrightFlow and my problems are quickly fixed. This is what makes them stand out from the other IT firms.

Thanks for all you do, Brian!
M. Hunt
M. HuntTy Boyd Executive Communications & Coaching
Previous
Next

Conquer IT

Managed IT Service Company Step One
Tell us about your technology headaches

Managed IT Service Company Two
Discover an all-in team eager to cultivate calm

Managed IT Service Company Three
Feel secure, productive and ready to take on the world

Let's Chat

The Skinny on All Things Tech

All news and stories
What Is a Security Operations Center

A security operations center, or SOC, is a team of…

Read more

IT Managed Support Services and the Bottom Line

In-house or outsourced? It’s a question that can lead to…

Read more

Managed Security Service Provider or MSP

Cyber threats are skyrocketing. IT budgets are shrinking. Cybersecurity talent…

Read more

There’s Strength in Numbers

Leaning on a single IT staffer or limping along with a non-responsive managed IT services company could put your business at risk. Who has your back when it comes to cyberattacks, downtime and inefficiencies?

Choosing the right IT services partner will help you win the fight against doubt and uncertainty.

Let's Chat

Looking for the Perfect Partner?

Finding smart, experienced tech professionals you can’t wait to work with can be tough. Our IT Services Buyer’s Guide helps make the search easy and maybe even fun.

In this free guide, you’ll discover:

  • Why you need an IT strategy.
  • How to protect the most important thing in your business.
  • Why you should be highly skeptical of all IT support companies.
  • What every IT support company wishes you knew about IT.
  • And much more.
Download Now

Our Locations

managed it services in Charlotte NC

Charlotte NC

4475 Morris Park Dr. Suite B

Mint Hill NC 28227

Phone: (704) 585-1010

Greenville, SC

Greenville SC

311 Bennett Rd

Greer, SC 29650

Phone: (864) 485-8600

Dropsuite:

Dropsuite is a cloud software platform enabling businesses and organizations globally to easily backup, recover and protect their important business information including emails, contacts, calendars and OneDrive/Sharepoint files. Compliant email backup and archive system with a 10-year retention policy.

Vade Secure:

Vade Secure is an AI-based email security solution to improve security for Office 365 and block advanced phishing, spear phishing, and advanced malware threats. Vade Secure analyzes emails, webpages, attachments, and images with machine learning and deep learning algorithms that are trained to detect behaviors and anomalies common to advanced email threats.

Office Protect:

Office Protect is a service that’s designed to help you secure your Microsoft 365 tenant. Using our powerful in-house security software, our analysts actively monitor for threats, investigate alerts, eliminate false positives, and provide guided response and remediation. Protects against account break-ins, data exfiltration, business email compromise, phishing, internal threats, lateral movement, ransomware, and attacks by nation states.

Dark Cubed:

Dark Cubed focuses on real-time monitoring, threat intelligence, predictive analytics, elegant dashboard, streamlined workflow, executive reporting and active blocking. This is another layer of security that integrates with the firewall.

ThreatLocker:

ThreatLocker is a zero-trust endpoint security tool giving companies control over what software can run, by whom, and what data can be accessed.

It keeps a full detailed audit of what applications are used and data accessed/transferred/deleted and by what users (signature tracking, etc.) If something unusual happens, such as a signature change, or a user opens an application that is out of their normal routine the administrator is alerted. This is a crucial tool in identifying malware threats, as well as helping organizations identify if users are accessing applications and/or data/ files they should not be.

ThreatLocker provides a solution that allows businesses to control the content that runs on their network. Unlike AntiVirus software ThreatLocker is not looking for known viruses or malware. ThreatLocker uses a complex set of rules to determine what can be executed on a network and stops anything that has not been approved before it can even execute.

Huntress:

Huntress is a supplement to SentinelOne. Hackers are becoming more sophisticated, and Huntress actively seeks out these threat actors with a "defend forward" mentality. This software combines both advanced security tools along with human intervention to ensure even the most advanced hackers can't penetrate your network.

SentinelOne:

SentinelOne is a comprehensive enterprise security platform that provides threat detection, hunting, and response features that enable organizations to discover vulnerabilities and protect IT operations. SentinelOne integrates static artificial intelligence (AI) to provide real-time endpoint protection and reduce false positives that derail investigations or make threat detection a capital-intensive process. This will replace Webroot in your current environment.