Managed IT Services Greenville SC

Keep Your Business Technologies Working

BrightFlow Technologies offers managed IT services in Greenville SC that eliminate the hassles of working with broken, unreliable, or inefficient technology. Our managed services forecast potential issues before they arise in your organization and maintain your systems in a way that minimizes downtime and maximizes your efficiency. We partner with your business resources no matter if they are onsite or in the cloud. An investment in managed services improves efficiency, infrastructure security, and creates and maintains flexibility for your operation.

Managed IT Services Greenville SC

managed IT services

FLAT MONTHLY FEES

Your business will receive all the IT services and support you need at an all-inclusive monthly fee.

DEDICATED SUPPORT cybersecurity for business

DEDICATED SUPPORT

Our expert technicians are always available both onsite and remote to resolve your IT issues promptly as well as answer any questions you have along the way.

FAST RESPONSE TIMES IT SERVICES

FAST RESPONSE TIMES

Whenever you need us, we’ll be there. Our dedicated support team guarantees a 15-minute response time no matter what time of day or what day of the week.

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Let's take your IT infrastructure to the next level.

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Managed IT Services for Your Business

IT Solutions Whether
Onsite or in
the Cloud

The costs of an IT department can be a heavy responsibility, but it doesn’t stop there. Technologies change rapidly and your business can’t afford to fall behind. Instead of an IT department constantly learning, training, adapting, and not working efficiently, there is a better way. If your business needs full-service IT support but doesn’t want to fund a whole IT department, managed IT services is the ideal choice. Our team is ready to eliminate the guesswork and provide IT solutions that work specifically for you and your business. Learn more about our professional, fast, and friendly IT support in Greenville, SC by contacting us today!

Computer Monitoring & Backups Greenville SC

Don’t let the break-fix model become a nightmare for your business. Let BrightFlow Technologies protect your information with file protection, network and systems monitoring, and data backups so that you are not vulnerable to whatever may come your way. Our IT management applications can monitor computer usage while also ensuring your sensitive data is safe and secure, whether onsite or in the cloud. We implement proactive security measures to keep your business running optimally. For a flat monthly fee, you can protect your business from any disaster, no matter how it was caused.

Office 365 Management & Support Greenville SC

The demand for Office 365 management is high and our expertise is second-to-none. We provide the flexibility you need across your entire infrastructure. With Office 365 in the cloud, your team will always be up to date with the latest offerings. We simplify IT management with an easy-to-use platform and centralized tools to add users quickly, maintain settings, and manage licenses. Account creation or migration is a breeze and we fully optimize your operation by setting up and monitoring accounts, emails, and applications.

Cybersecurity for Businesses Greenville SC

Every day, cyberattacks become more common and more complex. Without an IT department of their own or managed services, many businesses find themselves struggling to keep up with, or even notice, the changes in cybersecurity, causing 1 in 3 mid-size businesses to fall victim to data breaches. With Brightflow, your business will stay ahead of cyber hackers by implementing preventative measures against malware, ransomware, and scams that are all specific to your business needs. Welcome to your cybersecurity transformation. Read more on cybersecurity for businesses.

vCIO & IT Consulting Greenville SC

We’re not an IT vendor, but a team of professionals eager to improve the infrastructure of your business. BrightFlow offers vCIO and IT consulting to help your business’s IT infrastructure, security, and processes stay up to date with the latest advancements. As an overview, a vCIO can fulfill the role of a CIO without the costly expense of an executive. They ensure that your technology solutions are tailored to your organization’s current and future needs to ensure you never get left behind. Need consulting instead? BrightFlow offers IT consulting for your high-level business needs and can recommend a solid, actionable plan to take you where you want to go.

VoIP Greenville SC

BrightVoIP allows your business to make inbound or outbound calls from any desktop or mobile device at low prices. Voice over IP is an increasingly popular solution that offers businesses an affordable and scalable solution to increase conectivity and collaboration. Learn more about VoIP for Business

Web Hosting & Development

BrightFlow Technologies offers web hosting and development services that keep your business active online. Our team can help you to design, build, and support your website to create a beautiful online platform for your business.

About Greenville SC

Greenville is located in the west part of South Carolina along I-85 between Spartanburg and Anderson. As the cultural and entertainment hub of upstate South Carolina, it is known for its many museums, parks, and venues and is the fastest-growing urban area in the state. GE Energy, Michelin, GWM and Bosch are all headquartered in Greenville. The auto, tech, and manufacturing sectors of Greenville are a large factor in why it is a rapidly growing area, attracting many entrepreneurs and workers. BrightFlow Technologies began in 2010 and has just recently opened an office in Greenville in the summer of 2020. We are excited to grow with Greenville and be the number one resource for IT solutions and managed services to many of the cities businesses.

managed services greenville sc

FAQs

What does managed IT services mean?

Managed IT services involves enabling a third-party provider like Brightflow Technologies to manage all of your IT resources. Brightflow is responsible for ensuring that all of your IT processes work efficiently and securely so your business can operate. This includes network monitoring , data storage, cybersecurity, cloud computing, VoIP services, and many others. 

 

What services are included in managed IT services? 

There are a long list of services that are included in our managed IT services. Some of the top-level services include network monitoring, data backups, cloud support, Microsoft 365 management, disaster recovery, IT consulting and support, cybersecurity, and VoIP services. 

 

Why do companies use managed services?

Managed services with BrightFlow involve a brighter way of handling your IT operations. BrightFlow has built a platform to bring peace of mind to all your IT support, Microsoft services, maintenance for your hardware and software, and cybersecurity needs. Your business will enjoy improved security and stability, 24/7 IT support, ensured compliance, and more. All of this at a stable cost that is lower than employing an in-house IT staff, while still utilizing IT industry experts.

 

What are cloud services? 

Cloud services refers to the solutions that are stored on the internet. Microsoft 0365 is an example of a cloud service that you may be using today. Cloud Services that are secured through BrightFlow provides the advantages of mobility, data security, flexibility, and business cost reduction.

Dropsuite:

Dropsuite is a cloud software platform enabling businesses and organizations globally to easily backup, recover and protect their important business information including emails, contacts, calendars and OneDrive/Sharepoint files. Compliant email backup and archive system with a 10-year retention policy.

Vade Secure:

Vade Secure is an AI-based email security solution to improve security for Office 365 and block advanced phishing, spear phishing, and advanced malware threats. Vade Secure analyzes emails, webpages, attachments, and images with machine learning and deep learning algorithms that are trained to detect behaviors and anomalies common to advanced email threats.

Office Protect:

Office Protect is a service that’s designed to help you secure your Microsoft 365 tenant. Using our powerful in-house security software, our analysts actively monitor for threats, investigate alerts, eliminate false positives, and provide guided response and remediation. Protects against account break-ins, data exfiltration, business email compromise, phishing, internal threats, lateral movement, ransomware, and attacks by nation states.

Dark Cubed:

Dark Cubed focuses on real-time monitoring, threat intelligence, predictive analytics, elegant dashboard, streamlined workflow, executive reporting and active blocking. This is another layer of security that integrates with the firewall.

ThreatLocker:

ThreatLocker is a zero-trust endpoint security tool giving companies control over what software can run, by whom, and what data can be accessed.

It keeps a full detailed audit of what applications are used and data accessed/transferred/deleted and by what users (signature tracking, etc.) If something unusual happens, such as a signature change, or a user opens an application that is out of their normal routine the administrator is alerted. This is a crucial tool in identifying malware threats, as well as helping organizations identify if users are accessing applications and/or data/ files they should not be.

ThreatLocker provides a solution that allows businesses to control the content that runs on their network. Unlike AntiVirus software ThreatLocker is not looking for known viruses or malware. ThreatLocker uses a complex set of rules to determine what can be executed on a network and stops anything that has not been approved before it can even execute.

Huntress:

Huntress is a supplement to SentinelOne. Hackers are becoming more sophisticated, and Huntress actively seeks out these threat actors with a "defend forward" mentality. This software combines both advanced security tools along with human intervention to ensure even the most advanced hackers can't penetrate your network.

SentinelOne:

SentinelOne is a comprehensive enterprise security platform that provides threat detection, hunting, and response features that enable organizations to discover vulnerabilities and protect IT operations. SentinelOne integrates static artificial intelligence (AI) to provide real-time endpoint protection and reduce false positives that derail investigations or make threat detection a capital-intensive process. This will replace Webroot in your current environment.