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VoIP

VoIP Solutions for Business

As the owner or decision-maker of a business, you already know how important communication lines are to the success of the company. If the existing phone system you have is not doing a good job of keeping you, your employees, and clients in touch, it may be wise to start considering an alternative.

At BrightFlow Technologies, we provide businesses with the ability to make inbound or outbound calls cost-effectively. For a fixed cost.
The business communication option that many are using nowadays is Voice over Internet Protocol (VoIP). VoIP solutions can help your organization save money, be more flexible, and improve efficiency.

Our BrightVoIP solution can provide you with seamless connectivity between your employees for better collaboration and increased productivity. This is increasingly important in a post-pandemic world where more employees are working from a home office.

Ultimately, the goal of our enterprise-level phone system is to give you simplified communication channels that help you gain massive cost savings in the long run.

VoIP for Small Business

BrightVoIP offers many advanced features that one can expect from modern VoIP systems.

We offer enterprise-level features that are affordable for small businesses. The following are the main features you can get from our VoIP system to improve business communication:

  • Auto-Attendants
  • Call Analytics
  • Call Park/Pickup
  • Call Recording
  • Custom Prompts
  • Conference Bridge
  • Desktop Integration
  • Fax to Email
  • Line Dial Plans
  • Multisite Compatibility
  • Music on Hold
  • Personal Dial Plans
  • Ring Groups
  • Time-Based Routing
  • Unlimited Auto Attendants
  • Unlimited Call Queues
  • Unlimited Domestic Minutes
  • Unlimited Extensions
  • Virtual Fax
  • Visual Dial Plan Editor
  • Voicemail to Email

Other features available with BrightVoIP include simpler and more convenient call transfers, conference bridging to multiple users, and compatibility with mobile devices.

Since you’ll be using the internet for business calls, you can benefit from significant cost savings compared to using traditional landline systems.
BrightVoIP uses existing internet connectivity rather than the standard telephone line so you can avoid paying additional fees imposed by your phone provider. This can cut down on your regular expenses when making international calls since you will no longer be using long-distance copper wires.

Furthermore, our VoIP system can be used from home, in remote locations, and even while traveling. Managing the system is easy since you can do it on any computer and even make and receive calls from your smartphone.

Many small businesses have found that VoIP phone systems are great for day-to-day operations. This is probably the main reason why a third of all companies today are using these solutions.

Click here to get a free proposal.

Businesses That Utilitze VoiP

Brightflow Technologies is proud to offer VoIP to a variety of industries. Brightflow VoIP solutions help businesses save money, improve efficiency, and increase productivity with better IT systems. Brightflow understands that IT can be complex, but a great addition to every business that employs it. That’s why we go to great lengths to keep our customer’s systems up to date and competitive.

We serve the following industries:

Construction
Finance
Insurance
Legal

Reviews

Smart, Responsive, Quality IT Service

“BrightFlow has been very responsive to our questions. They came to our office the next day after we reported an issue with our router. We are a small company, and I have found it difficult to find IT companies that are willing to support smaller firms. BrightFlow has shown that quality of service is more important to them than account size.”

– Sobolewski, BSChEW

https://gocesco.com/

Worry-Free IT Support

“Our company has only had in-house IT support in the past. Since choosing BrightFlow, however, we have felt very confident and have no fear about any IT issues. They give our organization the best IT support every day!”

– Huynh, Chief Financial Officer

https://www.ahead.org/home

Quick Response Time

“We have had great results working with BrightFlow! The staff is always courteous and respectful, and everyone is very knowledgeable. We are kept informed during every step of the process, whether it’s a simple issue or something as complex as upgrading to a new server.

The biggest benefit to using BrightFlow has been their quick response time. We know help isn’t too far off when we report a problem.”

– J. Greene

https://www.gcllg.com/

FAQs

Can you use a normal phone with VoIP?
No, it is not recommended. It is best to have BrightFlow spec out new hardware that will match your budget. We have phones ranging from $30 to $750.

What level of customer support will I receive?
Brightflow Technologies will provide you with the best technical support possible. We want your business to continue operating at peak performance all the time. Rarely will you need to call to support your phone system as our cloud solutions boasts a 99.999% uptime.
You can call us at 704-893-8445 or submit a request ticket for PC and Mac support on our website.

What do I need to do to get started?
Setting up your business VoIP phone system is fairly simple. You only need to have a reliable internet connection with sufficient bandwidth. From there, we will take care of delivering calls and the software you need.
Besides the phones themselves, there are no other hardware requirements you need to worry about.
Managing your hosted network extensions and phones is straightforward and you can customize your settings further through the desktop integration program that we provide.

Dropsuite:

Dropsuite is a cloud software platform enabling businesses and organizations globally to easily backup, recover and protect their important business information including emails, contacts, calendars and OneDrive/Sharepoint files. Compliant email backup and archive system with a 10-year retention policy.

Vade Secure:

Vade Secure is an AI-based email security solution to improve security for Office 365 and block advanced phishing, spear phishing, and advanced malware threats. Vade Secure analyzes emails, webpages, attachments, and images with machine learning and deep learning algorithms that are trained to detect behaviors and anomalies common to advanced email threats.

Office Protect:

Office Protect is a service that’s designed to help you secure your Microsoft 365 tenant. Using our powerful in-house security software, our analysts actively monitor for threats, investigate alerts, eliminate false positives, and provide guided response and remediation. Protects against account break-ins, data exfiltration, business email compromise, phishing, internal threats, lateral movement, ransomware, and attacks by nation states.

Dark Cubed:

Dark Cubed focuses on real-time monitoring, threat intelligence, predictive analytics, elegant dashboard, streamlined workflow, executive reporting and active blocking. This is another layer of security that integrates with the firewall.

ThreatLocker:

ThreatLocker is a zero-trust endpoint security tool giving companies control over what software can run, by whom, and what data can be accessed.

It keeps a full detailed audit of what applications are used and data accessed/transferred/deleted and by what users (signature tracking, etc.) If something unusual happens, such as a signature change, or a user opens an application that is out of their normal routine the administrator is alerted. This is a crucial tool in identifying malware threats, as well as helping organizations identify if users are accessing applications and/or data/ files they should not be.

ThreatLocker provides a solution that allows businesses to control the content that runs on their network. Unlike AntiVirus software ThreatLocker is not looking for known viruses or malware. ThreatLocker uses a complex set of rules to determine what can be executed on a network and stops anything that has not been approved before it can even execute.

Huntress:

Huntress is a supplement to SentinelOne. Hackers are becoming more sophisticated, and Huntress actively seeks out these threat actors with a "defend forward" mentality. This software combines both advanced security tools along with human intervention to ensure even the most advanced hackers can't penetrate your network.

SentinelOne:

SentinelOne is a comprehensive enterprise security platform that provides threat detection, hunting, and response features that enable organizations to discover vulnerabilities and protect IT operations. SentinelOne integrates static artificial intelligence (AI) to provide real-time endpoint protection and reduce false positives that derail investigations or make threat detection a capital-intensive process. This will replace Webroot in your current environment.