We're the force that
shines a light on the
dark side of Technology.

Welcome to BrightFlow Technologies, the Managed Service Provider that you have been searching for across the galaxy.
Let's Chat

As the guardian of your infrastructure and essentially your business, we pledge to protect all of your technology assets from the dark forces. You focus on building your business and we focus on delivering peace of mind.

Sound like you? Well, let's chat!
cloud services in charlotte nc

We keep your IT systems well-oiled, up-to-date, and up and running with our BrightCare Managed Services. So you can focus on your business.

BrightCare

Managed Services

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Concept of digital data protection and cyber security. Generative AI

Cybersecurity

The definition of disaster in business? Downtime due to a cyberattack. This not only can affect your income; it also can ruin your reputation or cause your clients to scamper away.

BrightDefense

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How We Help

We can help you if you are:

  • A medium to large-sized company.
  • Looking for a true partner and want ongoing IT help. (If you just have something that needs an immediate fix, we’re not your guys and gals).
  • In need of patient IT support that doesn’t spew condescending “Geek Speak” at you and responds with urgency.
  • Seeking IT support from a company that focuses on solving your problems—not
    selling you fancy equipment and software you don’t really need.
Sound like you? Well, let's chat!
Cloud Communications Concept - Contact Center as a Service and Communications Platform as a Service - CPaaS and CCaaS - New Cloud-based IT Solutions - 3D Illustration

BrightVoIP Telecommunications

No, a VoIP is not a droid friend of R2D2 or C3PO (good guess, though). VoIP stands for Voice over Internet Protocol.
Clear as mud, right?

BrightVoIP

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Web

Your website is often the initial introduction a potential customer has to your company. We take a security minded approach to hosting and servicing this important asset.

BrightWeb Design & Development

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Who We Are

Think of us as a troop of Jedi warriors. We’re hard-wired to bring aid and protection to our fellow humanoids. We’ll fight for peace in the galaxy (your workplace).

We’re fully armed with warm hearts, technical intellect, and proven tools and solutions. Our crew is determined to bring tranquility to medium and large sized businesses that need relief. Relief from the worry and strain of IT.

Learn More About Us Here.

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What We Do

Our industry calls us a Managed Services Provider (MSP). Vague description, huh? Here’s what we do in a nutshell – we help companies with their IT needs. And we do it in a way that saves you money in the long run.

Whether you need extra hands to support your current IT folks or need a crew to be your IT department, we’d be glad to partner with you.

Our Locations

Charlotte, North Carolina

4475 Morris Park Dr Suite B Mint Hill, NC 28227 M-F: 8am-5pm

Greenville, South Carolina

311 Bennett Center Drive Greer, SC 29650
M-F: 8am-5pm

Dropsuite:

Dropsuite is a cloud software platform enabling businesses and organizations globally to easily backup, recover and protect their important business information including emails, contacts, calendars and OneDrive/Sharepoint files. Compliant email backup and archive system with a 10-year retention policy.

Vade Secure:

Vade Secure is an AI-based email security solution to improve security for Office 365 and block advanced phishing, spear phishing, and advanced malware threats. Vade Secure analyzes emails, webpages, attachments, and images with machine learning and deep learning algorithms that are trained to detect behaviors and anomalies common to advanced email threats.

Office Protect:

Office Protect is a service that’s designed to help you secure your Microsoft 365 tenant. Using our powerful in-house security software, our analysts actively monitor for threats, investigate alerts, eliminate false positives, and provide guided response and remediation. Protects against account break-ins, data exfiltration, business email compromise, phishing, internal threats, lateral movement, ransomware, and attacks by nation states.

Dark Cubed:

Dark Cubed focuses on real-time monitoring, threat intelligence, predictive analytics, elegant dashboard, streamlined workflow, executive reporting and active blocking. This is another layer of security that integrates with the firewall.

ThreatLocker:

ThreatLocker is a zero-trust endpoint security tool giving companies control over what software can run, by whom, and what data can be accessed.

It keeps a full detailed audit of what applications are used and data accessed/transferred/deleted and by what users (signature tracking, etc.) If something unusual happens, such as a signature change, or a user opens an application that is out of their normal routine the administrator is alerted. This is a crucial tool in identifying malware threats, as well as helping organizations identify if users are accessing applications and/or data/ files they should not be.

ThreatLocker provides a solution that allows businesses to control the content that runs on their network. Unlike AntiVirus software ThreatLocker is not looking for known viruses or malware. ThreatLocker uses a complex set of rules to determine what can be executed on a network and stops anything that has not been approved before it can even execute.

Huntress:

Huntress is a supplement to SentinelOne. Hackers are becoming more sophisticated, and Huntress actively seeks out these threat actors with a "defend forward" mentality. This software combines both advanced security tools along with human intervention to ensure even the most advanced hackers can't penetrate your network.

SentinelOne:

SentinelOne is a comprehensive enterprise security platform that provides threat detection, hunting, and response features that enable organizations to discover vulnerabilities and protect IT operations. SentinelOne integrates static artificial intelligence (AI) to provide real-time endpoint protection and reduce false positives that derail investigations or make threat detection a capital-intensive process. This will replace Webroot in your current environment.