No matter how big or small your organization, losing staff is bad for business.
If you want to improve retention rates, these five steps will help.
- Make good hiring decisions: If you interview and vet candidates effectively, they’re more likely to be a good fit for your organization. Be sure to ask the right questions during the interview process, and follow up on references. Mutual happiness isn’t just about whether someone can do the job; it’s about whether they believe in your values and mission too.
- Offer perks: Bonus schemes and free gym membership can really boost morale, but sometimes the little things matter just as much. Flexible working hours for parents and carers, remote access and good training all go a long way towards keeping people engaged. And it never hurts to bring in a few goodies on a Friday afternoon
- Provide a safe, comfortable work environment: This should go without saying, but countless workplaces are still boiling hot in the summer and icy cold in the winter. Worse still, it’s common to expect staff to leave their cars in isolated, dark car parks. No employee should be at risk or unwell because of where they work, so give careful consideration to your environment.
- Listen: You can learn a lot when you take the time to really hear what your employees are saying. So create an environment in which people are free to express their opinions. When staff feel like they have a say in what’s going on, they’re much more likely to stick around.
- Provide the right tools: You might be the most understanding and inspirational boss in the world. But if your team aren’t practically able to do their jobs properly they’ll soon get fed up and look elsewhere. IT issues are one of the biggest causes of low staff morale, so if your computers are causing headaches it’s time to take action.
We can help with number 5. It’s what we specialise in.
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