Managed IT Services Charlotte

Get the support you need with our managed IT services.
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What Are Managed IT Services, Charlotte?

In the vast galaxy of organizational success, managed IT services are the warp drive propelling your enterprise to new frontiers. At BrighFlow, we recognize that managing the intricacies of technology is akin to navigating a nebula – it requires a reliable partner by your side, someone who speaks the language of binary stars and warp cores.

So, what exactly are managed IT services, and how can they elevate your organization to Starfleet levels of efficiency?

Here’s a cosmic overview of what you can expect:

  • Interstellar troubleshooting: When technical anomalies disrupt your workflow, our IT support team materializes with the speed of a warp jump. Whether facing a network blackout, a software anomaly or a malfunctioning device, we’re your techno-heroes, ready to get you back on track and minimize downtime.
  • Proactive maintenance: Just as starships undergo regular maintenance to prevent warp core breaches, our IT support services include proactive monitoring and maintenance. We keep a vigilant eye on your systems, identifying potential instabilities before they morph into major disruptions, ensuring your business sails smoothly through the cosmic currents.
  • Guidance from galactic sages: Staying ahead in our business tech world can feel like a journey through a wormhole. Our IT support team doesn’t just fix problems: We’re your trusted advisors, offering guidance on technology investments, security shields and strategic IT planning. Consider us your navigational system through the stars of success.

Engage warp speed and explore the cosmos of IT excellence with managed IT services, Charlotte!

 

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Reach Intergalactic Heights With Managed IT Services

Are you prepared to soar to new celestial heights? The cosmic partnership with BrightFlow as your IT support managed service provider is the quantum leap your business needs.

Here’s how we can unleash the power of the cosmos within your organization:

  • Hyperdrive efficiency: By minimizing the time spent navigating through troubleshooting and overcoming technical issues, your team can focus its energy on what truly matters – your core business functions.
  • Quantum shielding security: Rest easy knowing that your business’s sensitive information is surrounded by a cybersecurity shield, protecting it from potential threats lurking in the interstellar void. Our security protocols are the force field your data deserves.
  • Strategic growth: Gain access to the wisdom of cosmic sages guiding you through technology investments, expansion plans and digital transformation. Propel your business forward into the future with strategic insights that transcend the boundaries of time and space. It’s not just growth; it’s a strategic journey to success.
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Managed IT Services Company Testimonials

Breaking the Chains: Unleashing Potential Beyond Internal Managed IT Services

Your internal IT support team has been a steadfast companion on your technological journey, but what if there’s a cosmic leap waiting just beyond the stars? It’s not about pointing fingers; it’s about unlocking uncharted potential.

In the vast cosmos of IT, unexplored opportunities can translate to unseen, but significant, losses.

BrightFlow presents a major shift, offering a perspective as expansive as the universe itself. Our proactive, future-focused IT support can propel your organization to heights yet to be discovered.

By aligning your trajectory with BrightFlow, you’re not merely evading losses; you’re embracing a metamorphosis. Say goodbye to missed opportunities, and let the transformation unfold as you journey beyond the limits of internal IT support.

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Our Sevices

BrightCare Managed Services

BrightDefense Cybersecurity

BrightWeb Design & Development

BrightVoIP Phone Services

Dropsuite:

Dropsuite is a cloud software platform enabling businesses and organizations globally to easily backup, recover and protect their important business information including emails, contacts, calendars and OneDrive/Sharepoint files. Compliant email backup and archive system with a 10-year retention policy.

Vade Secure:

Vade Secure is an AI-based email security solution to improve security for Office 365 and block advanced phishing, spear phishing, and advanced malware threats. Vade Secure analyzes emails, webpages, attachments, and images with machine learning and deep learning algorithms that are trained to detect behaviors and anomalies common to advanced email threats.

Office Protect:

Office Protect is a service that’s designed to help you secure your Microsoft 365 tenant. Using our powerful in-house security software, our analysts actively monitor for threats, investigate alerts, eliminate false positives, and provide guided response and remediation. Protects against account break-ins, data exfiltration, business email compromise, phishing, internal threats, lateral movement, ransomware, and attacks by nation states.

Dark Cubed:

Dark Cubed focuses on real-time monitoring, threat intelligence, predictive analytics, elegant dashboard, streamlined workflow, executive reporting and active blocking. This is another layer of security that integrates with the firewall.

ThreatLocker:

ThreatLocker is a zero-trust endpoint security tool giving companies control over what software can run, by whom, and what data can be accessed.

It keeps a full detailed audit of what applications are used and data accessed/transferred/deleted and by what users (signature tracking, etc.) If something unusual happens, such as a signature change, or a user opens an application that is out of their normal routine the administrator is alerted. This is a crucial tool in identifying malware threats, as well as helping organizations identify if users are accessing applications and/or data/ files they should not be.

ThreatLocker provides a solution that allows businesses to control the content that runs on their network. Unlike AntiVirus software ThreatLocker is not looking for known viruses or malware. ThreatLocker uses a complex set of rules to determine what can be executed on a network and stops anything that has not been approved before it can even execute.

Huntress:

Huntress is a supplement to SentinelOne. Hackers are becoming more sophisticated, and Huntress actively seeks out these threat actors with a "defend forward" mentality. This software combines both advanced security tools along with human intervention to ensure even the most advanced hackers can't penetrate your network.

SentinelOne:

SentinelOne is a comprehensive enterprise security platform that provides threat detection, hunting, and response features that enable organizations to discover vulnerabilities and protect IT operations. SentinelOne integrates static artificial intelligence (AI) to provide real-time endpoint protection and reduce false positives that derail investigations or make threat detection a capital-intensive process. This will replace Webroot in your current environment.