Manufacturing IT Support

Technology should drive your production, not derail it. Partner with a top managed service provider for manufacturing.

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Decrease downtime before it kills your margin

Add rugged security to your shop floor

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Rely on expert IT support 24/7/365

If Your Network Is Down, Your Business Is Dead in the Water

In manufacturing, every second of “spinning wheels” is a leak in your bottom line. You don’t have time for IT providers who don’t know a PLC from a PDF. Are you:

  • Bleeding cash because of legacy systems that crash when you need them most?
  • Losing sleep over cybercrime or ransomware holding your data hostage?
  • Fighting a “ghost in the machine” with patchy Wi-Fi that won’t reach the back of the plant?

Don’t settle for office-grade IT. Choose BrightFlow for high-performance infrastructure built for manufacturers.

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The Right IT for Today’s Manufacturing

The Fourth Industrial Revolution is here: If you’re still running your multi-million dollar operation on consumer-grade routers and a prayer, you’re a target. You need a team that speaks your language, from ERP integration to IIoT security. We don’t just “fix computers”; we optimize the digital nervous system of your entire factory. Trust us to keep your data flowing as fast as your assembly line.

  • No forced long-term contracts
  • 100% CSAT score
  • In business since 2013
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Manufacturing IT Solutions

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Downtime Prevention and Monitoring

We provide proactive oversight that catches hardware failure before it halts production.

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ERP and Shop Management Support

Whether it’s JobBOSS, Global Shop Solutions or Epicor, we ensure your mission-critical software is fast, synced and stable.

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Industrial Cybersecurity

Hackers love manufacturers because you can’t afford to stop. We lock down your IP and isolate your shop floor from threats.

Ruggedized Wireless Networking

We design and deploy Wi-Fi that works through steel beams and around heavy machinery: No more dead zones.

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Legacy System Modernization

We virtualize and protect “unpatchable” systems so they keep earning you money safely.

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Business Continuity and Disaster Recovery

If disaster strikes, we get your data back and your machines moving in hours, not weeks.

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Supply Chain Security

Ensure you meet the cybersecurity requirements of your strictest customers (like the Department of Defense).

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24/7 On-Call Support

Every shift matters: Our experts are available whenever your machines are running.

IoT and Automation Connectivity

We provide the rock-solid network backbone for your automation, including smart sensors and robotics.

Who’s Keeping Your Machines Humming?

Don’t let a $50 router stand in the way of a $500,000 order. Your team deserves technology that works as hard as they do. Choose a manufacturing IT partner that isn’t afraid to get their hands dirty and knows what it takes to keep a production line profitable.

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Looking for the Perfect Partner?

Finding smart, experienced tech professionals you can’t wait to work with can be tough. Our IT Services Buyer’s Guide helps make the search easy and maybe even fun.

In this free guide, you’ll discover:

  • Why you need an IT strategy.
  • How to protect the most important thing in your business.
  • Why you should be highly skeptical of all IT support companies.
  • What every IT support company wishes you knew about IT.
  • And much more.
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People Talk.

In our business (like most service industries), word-of-mouth is a company’s builder-upper or belly-upper (if those are words). Yeah, we’ve created a buzz. Here’s what some of our client partners are saying about us:
BrightFlow Technologies offers a personal connection and excellent communication. They know what they're doing and fix the problem correctly and quickly … without making us feel stupid because we don't speak ‘computer geek.’ Brian’s genuineness, his enthusiasm for his work, and the care/concern he showed us during the “interview” process were what sold us on using BrightFlow. If we had questions, he answered patiently and thoroughly. If we had concerns, he showed us options. If we freaked out, he was calm. If the owner/leader is like that, he is leading his team to be that way, too.

It takes a good leader to make a great team, and that’s what we get with BrightFlow. Thanks, Brian, for leading your team well!
Matthews Chamber of Commerce
Being a startup, there are so many things to do, so it’s been great having someone we can rely on to set-up our website and assist with our office IT needs.

BrightFlow is very hands-on and supporting, with great turn-around times. I highly recommend them!
S. Lacks
S. LacksUnited Utility
I found Bright Flow’s monthly packages to be very affordable for our small firm. Their service is quick and friendly, and I never feel like just a customer when I call them. Everything is explained to me with terminology that I can understand, and all my concerns are addressed.

If you want a knowledgeable team with great customer service, give BrightFlow a try.
l. Howard
l. HowardThe Emory Law Firm
BrightFlow is amazing at taking complex data and making me understand. They don’t tell me too much. They tell me just enough. I am always a priority with BrightFlow and my problems are quickly fixed. This is what makes them stand out from the other IT firms.

Thanks for all you do, Brian!
M. Hunt
M. HuntTy Boyd Executive Communications & Coaching

Conquer IT

Managed IT Service Company Step One
Tell us about your technology headaches

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Discover an all-in team eager to cultivate calm

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Feel secure, productive and ready to take on the world

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Manufacturing IT Services FAQs

Do you understand manufacturing software?

Absolutely. As an IT support provider for manufacturing companies, we work directly with ERP and CAD/CAM vendors to ensure your specialized software is optimized and your licenses are managed correctly.

Manufacturing doesn’t stop at 5 p.m., and neither do we. Our support desk is manned 24/7 because we know a server crash at midnight is just as expensive as one at noon.

As part of our cybersecurity services for manufacturers, we use “defense in depth.” We segment your network so that even if an office computer is compromised, the infection can’t jump to your CNC machines or PLC controllers.

If you’re a defense contractor or a sub-contractor in the supply chain, you likely need CMMC (Cybersecurity Maturity Model Certification). We help you navigate the red tape, get your shop up to spec and help you prepare for a possible audit.

We specialize in industrial-grade hardware, including NEMA-rated enclosures and fanless PCs that can survive the dust, vibrations and temperature swings of a real manufacturing environment.

Dropsuite:

Dropsuite is a cloud software platform enabling businesses and organizations globally to easily backup, recover and protect their important business information including emails, contacts, calendars and OneDrive/Sharepoint files. Compliant email backup and archive system with a 10-year retention policy.

Vade Secure:

Vade Secure is an AI-based email security solution to improve security for Office 365 and block advanced phishing, spear phishing, and advanced malware threats. Vade Secure analyzes emails, webpages, attachments, and images with machine learning and deep learning algorithms that are trained to detect behaviors and anomalies common to advanced email threats.

Office Protect:

Office Protect is a service that’s designed to help you secure your Microsoft 365 tenant. Using our powerful in-house security software, our analysts actively monitor for threats, investigate alerts, eliminate false positives, and provide guided response and remediation. Protects against account break-ins, data exfiltration, business email compromise, phishing, internal threats, lateral movement, ransomware, and attacks by nation states.

Dark Cubed:

Dark Cubed focuses on real-time monitoring, threat intelligence, predictive analytics, elegant dashboard, streamlined workflow, executive reporting and active blocking. This is another layer of security that integrates with the firewall.

ThreatLocker:

ThreatLocker is a zero-trust endpoint security tool giving companies control over what software can run, by whom, and what data can be accessed.

It keeps a full detailed audit of what applications are used and data accessed/transferred/deleted and by what users (signature tracking, etc.) If something unusual happens, such as a signature change, or a user opens an application that is out of their normal routine the administrator is alerted. This is a crucial tool in identifying malware threats, as well as helping organizations identify if users are accessing applications and/or data/ files they should not be.

ThreatLocker provides a solution that allows businesses to control the content that runs on their network. Unlike AntiVirus software ThreatLocker is not looking for known viruses or malware. ThreatLocker uses a complex set of rules to determine what can be executed on a network and stops anything that has not been approved before it can even execute.

Huntress:

Huntress is a supplement to SentinelOne. Hackers are becoming more sophisticated, and Huntress actively seeks out these threat actors with a "defend forward" mentality. This software combines both advanced security tools along with human intervention to ensure even the most advanced hackers can't penetrate your network.

SentinelOne:

SentinelOne is a comprehensive enterprise security platform that provides threat detection, hunting, and response features that enable organizations to discover vulnerabilities and protect IT operations. SentinelOne integrates static artificial intelligence (AI) to provide real-time endpoint protection and reduce false positives that derail investigations or make threat detection a capital-intensive process. This will replace Webroot in your current environment.