VoIP Business Phone Services
Say hello to the world’s best communication tools with hosted business phone systems
Boost productivity with a reliable phone system
Communicate and collaborate effortlessly
Get expert support from our dedicated team
Old Phones Have Major Hangups
- Is your current phone system expensive and difficult to manage?
- Are you missing important calls and struggling with poor sound quality?
- Do you want a modern phone system that empowers your team to work from anywhere?
If you’re not getting a huge return on your communication investment, we’re here to help you level up.
The Next Best Thing to Holograms
Your phone system is the lifeline of your business, but traditional landlines are best left in a galaxy far, far away. Today, VoIP services give you the features you need to stay connected, no matter where your team works and on any internet-enabled device. Treat your team to features like call routing and video conferencing to voicemail-to-email and auto attendants. Your business will thrive with a modern, reliable and cost-effective phone system implemented by our experts.
- No forced long-term contracts
- 100% CSAT score
- In business since 2013
Why Choose VoIP Business Phone Service?
Particularly for long-distance and international calls, using the internet is less expensive than traditional landlines (copper lines, expensive equipment).
Make calls from anywhere and on any device. A great solution for remote or hybrid offices.
Things like visual voicemail, conference bridging, voice prompts, call routing and recording are just a few features of VoIP phone systems.
Calls are clearer because VoIP uses digital rather than analog technology.
Studies show that companies that use VoIP systems report an average 20 percent increase in employee productivity.
Get expert help from our team of dedicated VoIP support specialists.
Feeling Disconnected?
We understand how difficult it is to juggle day-to-day operations while trying to manage an outdated phone system. A lack of proper communication tools may be costing you valuable time, leaving critical features unused and creating a poor experience for your customers. With a modern VoIP solution, you can streamline communication, improve collaboration and ensure every call works hard for your business.
Looking for the Perfect Partner?
Finding smart, experienced tech professionals you can’t wait to work with can be tough. Our IT Services Buyer’s Guide helps make the search easy and maybe even fun.
In this free guide, you’ll discover:
- Why you need an IT strategy.
- How to protect the most important thing in your business.
- Why you should be highly skeptical of all IT support companies.
- What every IT support company wishes you knew about IT.
- And much more.
People Talk.
It takes a good leader to make a great team, and that’s what we get with BrightFlow. Thanks, Brian, for leading your team well!
BrightFlow is very hands-on and supporting, with great turn-around times. I highly recommend them!
If you want a knowledgeable team with great customer service, give BrightFlow a try.
Thanks for all you do, Brian!
Conquer IT
Business Phone & VoIP FAQs
What is VoIP?
No, VoIP isn’t a droid friend of R2D2 or C3PO (good guess, though). VoIP stands for voice over internet protocol. The technology allows you to make and receive phone calls using a high-speed internet connection instead of a traditional phone line. Your voice is converted into a digital signal that travels over the internet, offering more flexibility and features than an analog phone system.
How is VoIP different from a traditional phone line?
A traditional landline uses physical copper wires to transmit analog audio signals, while a VoIP system uses your internet connection to transmit voice data. This fundamental difference means VoIP is more scalable, cost-effective and feature-rich. You can add or remove phone lines and features with ease, and you’re not tied to a physical location.
What equipment do I need for a VoIP system?
To get started with VoIP, you need a high-speed internet connection and a router. For making calls, you can use a dedicated VoIP phone that plugs directly into your network, or you can use an existing phone with a special adapter. You can also use a “softphone,” which is an application on your computer or smartphone that allows you to make and receive calls.
Will my call quality be good?
Yes, with a stable and fast internet connection, VoIP call quality can be as good as, or even better than, a traditional landline. A slow or unreliable internet connection, however, can impact call quality. We can help you assess your current network to ensure it’s optimized for a high-quality VoIP experience.
Can I keep my existing phone number?
In most cases, we can “port” your existing phone number to our VoIP service, allowing you to seamlessly transition without having to change your contact information.
What features are included with a VoIP service?
VoIP systems come with a wide range of advanced features that are often expensive or unavailable with a traditional phone line. These can include:
- Auto attendant: A virtual receptionist that greets callers and routes them to the correct person or department.
- Call forwarding: Redirects incoming calls to a different number, like your mobile phone.
- Voicemail-to-email: Converts voicemail messages to audio files and sends them to your email inbox.
- Video conferencing: Built-in tools for video calls and screen sharing.
- Mobile app integration: Use your business number on your personal smartphone, making it easy to work from anywhere.
Does VoIP work during a power outage?
Since our VoIP servers are in the cloud – you can be worry free during a power outage. By downloading a free app to your phone, you are able to continue using the VoIP system, even if you lose power. This is a key difference from other providers, who often rely on power to provide service.