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AI-powered VoIP: what businesses can expect

AI-powered VoIP: what businesses can expect

Automating business processes is a necessity for most organizations. While the human element is still important, automation increases time to market and saves money. And because telecom is an essential part of businesses’ operations, AI developers are introducing advances in VoIP telephony that will take automation to a whole new level. Contact center operations Highly […]

Are your mobile devices protected?

Are your mobile devices protected?

Businesses have embraced mobile technology, as it allows for constant collaboration, which increases productivity. But as the number of mobile devices used in daily operations grows, so do the incidents of cybercrimes targeting smartphones and tablets. Protect your company mobile devices by following these steps. Ensure mobile OS is up-to-date The updates on Apple and […]

5G’s impact in the evolution of VoIP

5G’s impact in the evolution of VoIP

Mobile connectivity is a top priority for personal and business users alike. 5G, or fifth-generation wireless systems, will change not only people’s daily routines but also the way small- and medium-sized businesses (SMBs) operate. Here are three main ways that 5G will change VoIP for SMBs. Improved Video Conferencing The major factor holding web and […]